Parent FAQs
General Information
What time does school begin and end?
First period class begins at 7:45am and the last period class concludes at 2:35pm.
How early can I drop off my student?
The front door of the main building is typically open by 7:15am. Students arriving early are encouraged to gather in the cafeteria rather than separate classrooms. The middle school building is not usually open until 7:45am.
If there is inclement weather, how will I be notified of delays and cancellations?
A school-wide cancellation or delay due to weather or other factors will be communicated through the official school-wide notification system (email or text).
Where is the Lost and Found?
The Lost and Found is located underneath the coat rack on the first floor of the main building.
When is Pizza Hot Lunch?
Pizza Hot Lunch is offered twice monthly, usually on Wednesdays. Participation is optional and payment is arranged by our parent coordinator at the beginning of each semester. Pizza Hot Lunch dates are available on the Calendar.
What day is My Hot Lunchbox?
My Hot Lunchbox is every Monday, starting September 8, 2025.
How do I create a My Hot Lunchbox account?
To create an account, visit: https://ordernow.myhotlunchbox.com/sign-up.
Parents must create an account to place, edit, or cancel an order. Deadline to order is 12pm the day before delivery (every Sunday). The vendor (Chick-fil-a) will deliver individually labeled lunches with your child’s name.
As this is a third-party vendor, The Summit Academy is not able to add, delete, or adjust orders. The Summit Academy will ensure students receive their order and will immediately reach out to the vendor if an order is wrong or missing.
My Hot Lunchbox How to Create an Account
My Hot Lunchbox Parent FAQs (English)
My Hot Lunchbox Parent FAQs (Spanish)
Note: This program does not replace Pizza Hot Lunch Days.
What is the deadline to order My Hot Lunchbox?
The deadline to order is 12pm the day before delivery (every Sunday).
What is FACTS Management?
FACTS Management is a student informational system and The Summit’s central hub for student schedules, forms, resource documents such as the Parent & Student Handbook, the student/parent directory, enrollment, grades, and tuition management. The easiest way to access the FACTS Family Portal is through the Parent Portal.
How do I pay or view my tuition balance?
Tuition payments at The Summit Academy are made through the FACTS Management system. Please log in to the FACTS Family Portal and click on Financial. For questions regarding tuition or FACTS Tuition Management, please contact our Business Operations Manager, Melissa Buhle, at mbuhle@thesummitva.org.
What payment options are available for tuition?
Tuition can be paid at once or over a 12-month period beginning July 1.
What are the uniform guidelines?
We have simplified uniform guidance for the 2025-2026 school year. For Upper School students, the standard uniform is worn Monday through Thursday, with a Casual Option on Friday. If a particular day requires Formal Uniform (ex. Picture Day), it will be announced in advance on the Bulletin Board via the Parent Portal. Middle school attire remains constant on all days. For full uniform guidance, please see the Student Uniform Guide.
What school supplies should my student bring on the first day of school?
View all required school supplies on the 2025-2026 Supply List.
Is there a Summit Parents Association?
Summit parents make every effort to collaborate with each other and school administration to ensure that the community is well-served. Summit Fathers and Mothers Clubs were recently organized and more information is forthcoming about their regular gatherings and events.
I have a question about school policies.
Please consult the Parent & Student Handbook in the FACTS Family Portal before directing questions to the office.
Communication
Where do I keep up to date with school news, events, and information?
All school news, upcoming events, and important information will be sent via the official school-wide notification system (email or text) and/or posted to the Summit Bulletin Board in the Parent Portal.
While we encourage parents to collaborate and communicate with one another, the school does not monitor the parent-led GroupMe. For questions regarding school policies, events, or student matters, parents should contact the school office directly.
Who should I contact if my student will be tardy or absent?
Please email attendance@thesummitva.org or call the school office if your student will be absent or tardy. The attendance email is not monitored after 10:30am.
How do I contact my child’s teacher?
All faculty emails are listed on the Faculty and Staff page. Faculty make every effort to be appropriately responsive and are encouraged to have phone conversations whenever possible.
How do I access a student/parent directory?
Visit the FACTS Family Portal and choose the School tab, then Directory.
Who should I contact if I have questions about college and vocational guidance for my child?
Our Director of College Guidance is Julian Sicam. Please contact him at jsicam@thesummitva.org with questions related to the college process.
Athletics
How will I be notified of athletic game or practice cancellations?
Every sports team at The Summit Academy has an individual GroupMe thread which allows for dynamic and direct communication with the coach and other parents. Please contact our Athletic Director Derick Buhle at dbuhle@thesummitva.org to be added to a GroupMe thread. Please include your name, phone number, and email address in the email so he can add you.
Where do I find the physical forms for my student athlete?
Physical forms are available on the Forms page.